Effective: January 1, 2023
Chrono, a service of Bloodhound Intelligence, Inc. (“Chrono”), is a personal location analytics service that helps our customers collect, analyze and utilize information about their time in physical locations in the world.
At Chrono, our customers’ trust is critically important to us. As you use the Chrono website(s) and mobile applications, we collect and process information from and about you in order to provide access to our services, provide a more relevant experience, and to support you. To do this, we collect, use, transmit, store, share and erase your information. We do not sell your information.
This Privacy Policy explains how Chrono processes your information and the choices that you have available to you. To learn more about Chrono’s approach to Privacy & Security, please read our Privacy Commitment. If you have any questions or concerns about how Chrono processes your information or about this Privacy Policy, you can email us any time at privacy@gochrono.io. Additionally, if you’re looking to exercise your privacy rights, you can do so here
Chrono is the controller of your information.
Chrono processes information we receive directly from you, information automatically collected when you use the Chrono app or visit one of our websites, and information collected by Chrono from third parties.
This includes information that is needed for Chrono to create an account for you and manage your ability to log in and out of our services:
You may voluntarily provide us with information when you interact with us in other ways. Chrono may process:
We may collect the following:
Sometimes Chrono receives your information from third-parties (other individuals, marketing services, third-party integrations), which may include:
Chrono uses your information to operate our products and services, communicate with you, process transactions when you change plans, for security and fraud prevention, and to comply with the law. We may process your information to:
In addition, we use information about your use of Chrono and your account and profile information (such as your email address and name) to:
Unless otherwise prohibited by law, we may combine the information that we collect through your use of our products and services with information that we receive from other sources, both online and offline, and use that combined information as set out above.
We may aggregate and/or de-identify information related to your use of Chrono (such as how many tasks or projects you created) so that such information can no longer be linked to you or your device. We may use such aggregated and de-identified data for any purpose, including but not limited to for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.
For more information about the legal bases Chrono relies on to process your information, please see Other Important Information below.
We need to share the information we collect about you to make our products and services run smoothly and to operate our business under the following conditions:
We use and share the categories of information we collect from and about you consistent with the business purposes covered in this Privacy Policy. We do not share your information with third parties for their own direct marketing purposes. We do not sell your information as defined under applicable law. For more information, see our Privacy Commitment.
Chrono takes technical and organizational measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and so we cannot ensure or warrant the security of that information.
When you use Chrono, some information about you will be stored in the United States.
When you use our products and services, information about you will be transferred to the United States where the majority of Chrono’s data processing occurs. We may also transfer information that we collect about you to third party processors across borders from your country or jurisdiction to other countries or jurisdictions around the world.
Chrono uses appropriate safeguards for cross-border transfers of personal data collected in the European Economic Area (EEA), United Kingdom and Switzerland, as required by applicable local law, including the Standard Contractual Clauses.
We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Statement, to make our products and services available to you, or as instructed by you, unless a longer retention period is required or permitted by law.
If you are under the age of 16, you may not have a Chrono account or use Chrono’s products or services. We do not knowingly process any information from, or direct any of our products or services to, children under the age of 16.
If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data, such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions, and special events that might appeal to your interests by clicking on the "unsubscribe" link located on the bottom of our emails, updating your communication preferences, or by contacting us here
Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Statement or as required by applicable law. For example, you may not opt out of certain transactional, operational, or service-related emails, such as those reflecting our relationship or transactions with you.
Our legal basis under the General Data Protection Regulation (GDPR), a data protection and privacy regulation in the European Union, for collecting and using your information described above will depend on the particular type of information and the specific context in which we collect it. However, some examples of legal bases for processing that we rely on:
We respect your ability to know, access, correct, export, restrict the processing of, and delete your information, and have extended those rights globally. We will not discriminate against you for exercising your privacy rights.
Upon your request, and subject to applicable legal exceptions, we will:
Europe, United Kingdom & Switzerland
You have the right to complain to a data protection authority about our collection and use of your Personal Data. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries are available here.
US State Law Requirements
Some U.S. state privacy laws like the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA) and Virginia Consumer Data Protection Act (VCDPA) require specific disclosures for state residents.
This Privacy Policy is designed to help you understand how Chrono handles your information:
State laws like the CCPA and VCDPA also provide the right to request information about how Chrono collects, uses, and discloses your information. And they give you the right to access and correct your information, and to request that Chrono delete that information. The VCDPA also provides the right to opt out of certain forms of profiling and targeted advertising. The CCPA and VCDPA also provide the right to not be discriminated against for exercising these privacy rights. Chrono supports these requests via its Global Data Request Form.
If you disagree with the decision on your request, you can ask Chrono to reconsider it by responding to the team’s email.
Exercising Your Rights
We will need to verify your identity and may need to verify your relationship with Chrono for security and to prevent fraud.
We will update this Privacy Statement to make sure it accurately reflects our data collection and use practices, our amazing features, advances in technology, or as applicable laws require. We will comply with applicable legal requirements regarding providing you with notice and/or consent when we make such changes, depending on the type of change made. We also provide information about how our Privacy Statement has changed over time below.
If you wish to contact us in relation to this policy, Chrono can be reached at privacy@gochrono.io, via our Global Privacy Request Form or by mail at Chrono / Bloodhound Intelligence, Box 617, Westport, CT 06880.
Effective: January 1, 2023
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit Chrono and our websites, we may collect information from you automatically through cookies or similar technology, including web beacons, pixels and other means. For further information, visit www.allaboutcookies.org.
Our Company uses cookies in a range of ways to improve your experience with Chrono and on our websites, including:
There are a number of different types of cookies, however, our website uses:
Cookie duration on your device will vary depending on whether the cookies are temporary or persistent.
Session cookies. We use temporary cookies called session cookies on our secure pages to assign and register a session ID. This allows you to visit and use our websites and services without interruption, and provides us with internal reporting. These cookies expire when you close your browser.
Persistent cookies. Persistent cookies are used by us and our third-party providers to understand visitors’ browsing behavior over a longer period of time or to provide additional features or customization. They can stay on your device for different lengths of time, from 24 hours, to a week, or several years, depending on their function. These cookies survive after your browser is closed and can be used to recognize your device when you reopen your browser and revisit our websites and apps.
All visitors
There are a number of ways you can manage what cookies are set on your devices. As mentioned above, deleting or disabling cookies may impact your ability to use certain features and functionalities. We currently do not respond to Do Not Track (DNT) signals.
Chrono may use third party advertising companies to manage advertising on other sites, and those companies may collect data about website usage. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by using these services: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising; you will continue to receive generic ads.
Browser settings
You can disable and/or delete most types of cookies by using your browser settings. As the means by which to activate or deactivate cookies varies from one web browser to another (e.g., Safari, Chrome, Mozilla Firefox), you should visit your specific web browser’s help menu for more information on cookie preferences. You can also configure your browser at any time to be notified of the receipt of a cookie, so that you can decide whether you want to accept it or not. Please note that currently, it is technically impossible for you to synchronize your settings across the different browsers and devices you use. You must therefore set them on each browser/device that you currently use and each time you use a new browser or device.
Depending on the region, you may be asked to consent to cookies when you first visit one of our websites. To manage your cookie settings, you can adjust them in our cookie preference center here: Change settings
If you choose to deactivate cookies, you may continue to use certain parts of our services and websites. However, some useful features may not work anymore, depending on which cookies you deactivate. For example, you might not be able to use our chat functionality to ask questions, and content may not be as relevant to your preferences.
Please note that if you have disabled one or more cookies, we may continue to use the information that was collected by such cookies before they were deactivated. However, we will cease to collect any new information via the opted-out cookie once a cookie has been deactivated.
We may update this notice as necessary to account for changes in our practices or legal requirements. Please revisit this notice regularly to stay informed about our use of cookies.
If you have any questions about how we use cookies, you can contact us at privacy@gochrono.io or by submitting a form here.
